Contact TVmate
This site does not take payments and has no account area. Subscriptions, setup and problems are all handled in one conversation — WhatsApp for speed, email if you want it in writing.
Three pages answer the questions that come up most: what a subscription costs, which categories the lineup carries, and how to get a player running on your device.
WhatsApp and email
Use email when you want the exchange in writing, or need to send a screenshot. Replies take longer than the chat.
Response times
Daily, and most replies land in under an hour.
What to send
Say which device you are using and, when something has stopped working, what the screen says. It saves a round trip and usually gets the whole thing settled in one exchange.